Smith Broughton Auctioneers

This review goes to John...the best customer service. Great guy, very easy to deal with. He is a credit to Smith Broughton midland

Website very poor, lost a lot because of poor site, without any help of fixing site issue, lowest rating ever,thanks for nothing

In general S&B are a pretty good mob to do business with.Fairly much no frills but they get the job done.

Fantastic service, they sold our gear fast and achieved a great price for our gear. Aidan McCartan was great to deal with and made the process a breeze.Highly recommend Smith Broughton if you're looking to sell your equipment.

I work there every day is different

We have just had a terrific experience dealing with Chris Rocci at Smith Broughton selling one of our machines. it was quick, easy and the communication throughout the live auction kept me up to date for a great result.

Firstly I will say that I understand that I should have not bid on an item without travelling 60km for a cement mixer. I have stupidly made the assumption that because it was not listed in the listing that the item is damaged and in a non working condition, like is done in the other listings that this item actually worked.No not even close.To find out that you can’t even turn the bowl up because it was bent that badly. The motor has had something driven into the back of it and squashed to a point that it doesn’t work. We’re there photos of any of this in the listing? Yes you are correct NO.But the photos were taken back far enough to make it look good. Great way to market an item that you are happy to sell without disclosing that it actually doesn’t work.Spoke with the rep for this item, and Smith and Broughton you need to give this guy a pay rise because with an attitude like his I will find it very difficult to even think about utilising your services in the future.I would recommend to anyone looking for auctions probably use Pickles.I was under the impression that if you were selling an item that didn’t work YOU as the auctioneers had a duty to disclose this. Your reps attitude that because you only made $26 out of it, you don’t have to look at these items and disclose everything. Funny how you had the time to take the photos and list it Mr Representative. Pity I don’t have your name to put that on here.Buyers beware of the deceitful behaviour. It seems to be ok to do. Ask the rep.Maybe as a suggestion create the ability to give a zero score because one star is way over rated.

These guys are extremely professional. Sent an email with an enquiry and was answered in minutes!!!! Unheard of in today's world...purchase with confidence from these guys.

This is the first time we have put equipment in a auction.Can’t say enough about the service I received at Smith and BroughtonAidan McCartan did all the work, he came and picked up the truck, gave it a detail as I wasn’t available.He was very transparent through out the whole process.Thanks Aiden

Not a great experience. We successfully bid on a tractor after being told on the phone it was in running but rough condition. It took over an hour before we could get someone to show us where in the yard it was and help load it. Then we found it was missing some vital parts and clearly has not run in a long time. Our first auction so clearly buyer beware and don't bid without inspection if you don't know what to expect.